Cookie Policy
Last Updated: January 4, 2026
Call Relay ("us", "we", or "our") uses cookies on the www.callrelay.app website (the "Service"). By using the Service, you consent to the use of cookies.
Our Cookie Policy explains what cookies are, how we use cookies, how third-party service providers we use may employ cookies on the Service, your choices regarding cookies, and further information about cookies.
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
How Call Relay uses cookies
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes:
- To enable certain functions of the Service
- To provide analytics
- To store your preferences
We use both session and persistent cookies on the Service. The specific cookies we use include:
- callrelay_session (Essential) - A persistent cookie that stores your authentication token. It allows you to remain logged in across sessions. This cookie expires after 120 days of inactivity.
- Essential cookies. Required for the Service to function properly, including user authentication and security features.
- Analytics cookies. Used to understand how the Service is used so we can improve functionality and user experience.
Third-party cookies
We use trusted third-party service providers that may set cookies on your device:
- Stripe - Our payment processor may set cookies to facilitate secure payment processing.
- Twilio - Our telecommunications provider may set cookies for call connectivity services.
These third-party service providers have their own privacy policies addressing how they use cookies. We do not control their cookies and encourage you to review their respective privacy policies.
What are your choices regarding cookies
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies
You can learn more about cookies at the following third-party website:
- AllAboutCookies: http://www.allaboutcookies.org/
Do Not Sell or Share My Personal Information
We do not sell or share your personal information for cross-context behavioral advertising. Our cookies are used solely for the operational purposes described in this policy. For more information, please see our Privacy Policy.